Textbook Ordering Terms and Information

  1. If you are enrolled in a class and it does not appear on our Comparison Shopping Page, we have not received a textbook order for that class yet. Information for the class will appear as soon as we receive the textbook order from the department.

  2. We will make every effort to fill your order as placed. If USED copies of your books are not available, we will automatically substitute NEW copies to ensure no delay in acquiring your course materials. The total amount charged to your card will reflect the changes.

  3. UPS Shipments: UPS Ground is our standard shipping method. Next day delivery is not guaranteed.

  4. In-Store Pickup: You have until the end of the third day of class to pick up your order, if your order was placed prior to the first day of class. After the first day of class, you have 3 business days after receiving your shipment confirmation to pick up your order.

    Any online textbooks orders that are not picked up are subject to a 15% restocking fee. The charge will be applied to the payment method used on the initial order.

Please call us at 816-235-6620 or email bookstore@umkc.edu if you have any questions.

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